If you have questions or concerns about your care, the patient relations
specialist is available to help you better understand the healthcare environment,
resolve problems, and provide information. You can contact a patient relations
specialist by calling (213) 977-2299 Monday through Friday from 8 a.m.
to 4:30 p.m. After business hours, or on weekends and holidays, please
contact the nursing supervisor at (213) 618-7016.
You also have the right to contact The Joint Commission:
Office of Quality and Safety
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL, 60181
You may file a complaint with the California Department of Public Health
regardless of whether you use the hospital’s grievance process.
Their address and phone number is:
California Department of Public Health
Licensing and Certification Program
Los Angeles West District Office
South Commonwealth Avenue, Suite 903
Los Angeles, CA 90005