Patient Safety Program

Our Patient Safety Program

At Good Samaritan Hospital, we understand how important reliable, consistent and safe patient care is to you and your family. We are committed to providing our patients with a safe patient care experience. Patient safety is a collaborative effort of our leadership, our medical staff, our employees and you, our patients.

Our Patient Safety Program is a comprehensive plan designed to improve patient safety, reduce the risk to our patients and decrease medical errors. We accomplish this by:

  • Reporting and analyzing errors
  • Continuously improving our care delivery processes to reduce and prevent errors.

Our patient safety program includes the following components:

  • Leadership Commitment- Our leadership has defined safety as a priority in strategic planning, employee performance evaluations, organizational culture, and resource allocation
  • Culture of Safety – We conduct an annual survey of our employees to determine opportunities to improve safety in our facility
  • Patient Safety Education – Ongoing patient safety education for physicians, employees and patients. Education is conducted through newsletters, written materials, pocket cards, booklets, screen savers, website updates and continuing education programs.

Our Data

Choosing a health care provider is not a simple decision. At Good Samaritan Hospital, we support public reporting of hospital data to help consumers make informed decisions. Data are reported on a variety of websites, including the Center for Medicare and Medicaid Services (CMS)
( and Joint Commission
( websites.

Examples of some of our Patient Safety Initiatives in 2014 include:

  • Implementation of CPOE (electronic ordering system) to reduce errors in physician ordering.
  • Implementation of an intensive fall prevention program with a decrease in falls by over 15% in 2014. Our fall rate is below national and state rates.
  • Implementation of a skin care program with the help of a wound/skin care specialist. We have had no hospital acquired pressure ulcers (stage 2+) on prevalence studies for the past 4 quarters (Q4 13 – Q3 14).

Our Awards

Recognition as a Patient Safety First (PSF) Hospital from the Patient Safety Collaborative.

Recognition as Top Performer for Key Quality Measures 2014 by the Joint Commission.

Patient Safety Resources

National Patient Safety Foundation (

20 Tips to Help Prevent Medical Errors (AHRQ)

2015 Hospital National Patient Safety Goals (Joint Commission)

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Dedicated to Providing the Best Care Possible

At Good Samaritan Hospital Los Angeles, we have the expertise and facilities you would expect at a state-of-the-art medical facility.

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  • 18

    Surgical Suites

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    Medical Staff Members