Los Angeles (April 2010) – Good Samaritan Hospital in Los Angeles
was recognized with aCalifornia Awards for Performance Excellence (CAPE)
Silver-level Eureka award for its performance excellence by the California
Council for Excellence (CCE). Good Samaritan Hospital was one of four
organizations recognized with the Silver-level Eureka award. CCE also
awarded 1 Gold-level Eureka award and 3 Bronze-level Eureka awards. Organizations
represent the business, education, non-profit, health care and military
sectors. In addition 25 businesses received the lower-level Prospector award.
"To be recognized with a Silver-level award in the company of organizations
outside of health care is a great honor and tribute to our physicians
and staff who deliver wonderful care to our patients year after year,"
said Andrew B. Leeka, president and CEO of Good Samaritan Hospital. "This
unwavering commitment to performance excellence can be found in every
aspect of our organization. This recognition challenges us to continue
that commitment and assure that everyone in our community has access to
the best possible care and service."
The award program, which emulates the Malcolm Baldrige National Quality
Program, recognizes organizations that demonstrate superior performance
in seven key business areas includingleadership; strategic planning, customer
and market focus, measurement and knowledge management, human resources,
process management and business results. Tracy Barron, Chair of the CAPE
Council applauded this year’s winners. "The excellence journey
is not easy. The commitment of these organizations to the Baldrige criteria
is a testament to their dedication to their customers, students, patients,
employees and communities. They are truly leaders in their industries."
Shauna Pearce, RN, MAOM, director of Organizational Excellence at Good
Samaritan Hospital and a CAPE examiner also received the CAPE Examiner
of the Year award for demonstrating outstanding teamwork, initiative,
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About Good Samaritan Hospital
First opened in 1885, Good Samaritan Hospital is a 408-bed tertiary care
facility offering some of the most comprehensive care in Los Angeles.
Specializing in cardiac services, women’s services, orthopedics,
oncology, and ophthalmology, Good Samaritan Hospital offers Cardiology
and Cardiothoracic Surgery, Neurosciences program featuring the Gamma
Knife radiosurgery, Oncology Program, Kidney Stone services, and Transfusion-Free
Medicine and Surgery Center. For more information, visit