If you have questions or concerns about your care, the patient relations
specialist is available to help you better understand the healthcare environment,
resolve problems, and provide information. You can contact a patient relations
specialist by calling (213) 977-2299 Monday through Friday from 8 a.m.
to 4:30 p.m. After business hours, or on weekends and holidays, please
contact the nursing supervisor at (213) 618-7016.
You also have the right to contact The Joint Commission:
Office of Quality and Safety
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL, 60181
To file a complaint with the California Department of Public Health (CDPH) contact:
California Department of Public Health
Los Angeles East District Office
3400 Aerojet Ave #323
El Monte, CA 91731
800.228.1019 (toll free)