Our Patient Safety Program
At Good Samaritan Hospital, we understand how important reliable, consistent
and safe patient care is to you and your family. We are committed to providing
our patients with a safe patient care experience. Patient safety is a
collaborative effort of our leadership, our medical staff, our employees
and you, our patients.
Our Patient Safety Program is a comprehensive plan designed to improve
patient safety, reduce the risk to our patients and decrease medical errors.
We accomplish this by:
- Reporting and analyzing errors
- Continuously improving our care delivery processes to reduce and prevent errors.
Our patient safety program includes the following components:
- Leadership Commitment- Our leadership has defined safety as a priority
in strategic planning, employee performance evaluations, organizational
culture, and resource allocation
- Culture of Safety – We conduct an annual survey of our employees
to determine opportunities to improve safety in our facility
- Patient Safety Education – Ongoing patient safety education for physicians,
employees and patients. Education is conducted through newsletters, written
materials, pocket cards, booklets, screen savers, website updates and
continuing education programs.
Choosing a health care provider is not a simple decision. At Good Samaritan
Hospital, we support public reporting of hospital data to help consumers
make informed decisions. Data are reported on a variety of websites, including
the Center for Medicare and Medicaid Services (CMS)
http://www.hospitalcompare.hhs.gov/) and Joint Commission
Examples of some of our Patient Safety Initiatives in 2014 include:
- Implementation of CPOE (electronic ordering system) to reduce errors in
- Implementation of an intensive fall prevention program with a decrease
in falls by over 15% in 2014. Our fall rate is below national and state rates.
- Implementation of a skin care program with the help of a wound/skin care
specialist. We have had no hospital acquired pressure ulcers (stage 2+)
on prevalence studies for the past 4 quarters (Q4 13 – Q3 14).
Recognition as a
Patient Safety First (PSF) Hospital from the Patient Safety Collaborative.
Patient Safety Resources
National Patient Safety Foundation (
20 Tips to Help Prevent Medical Errors (AHRQ)