Coronavirus Disease

COVID-19 Information and Resources

Last updated: 1/7/21

See our temporary visiting hours and restrictions.

See the California Crisis Care Guidelines

We understand that members of our community are concerned about the risk of exposure to the coronavirus, also known as COVID-19.

Like many other hospitals, we care for patients with infectious diseases frequently and are well prepared to provide them with the best and appropriate care while ensuring the safety of our staff, patients and visitors. We have a world class Infection Prevention team leading our efforts, which includes education, training and drills so that our clinicians have the information, tools and communication systems to properly screen and isolate patients for infectious conditions.

PIH Health clinicians are communicating with and are working in tandem with our partners at the Los Angeles County Department of Public Health (LACDPH), California Department of Public Health (CDPH), and Centers for Disease Control and Prevention (CDC) to stay up to date on this evolving situation.

We should all be very conservative in our preventive measures. As always, please follow standard hygiene practices to prevent illness, such as handwashing, avoid touching your eyes, nose and mouth and avoid hugs and handshakes.

Don’t Let this Virus Delay Your Medical Care

Many members of our community have health issues that are unrelated to the Coronavirus (COVID-19), and yet they are ignoring symptoms, canceling follow-up imaging tests, or delaying care due to a fear of seeking medical treatments at a physician office, urgent care center or Emergency Department. Delaying needed medical attention can potentially be detrimental to your health.

How We Keep You Safe at PIH Health

  • Everyone will be screened (not tested) for COVID-19 and required to wear a simple mask before entering PIH Health facilities.
  • Patients suspected of having COVID-19 are separated from all other patients. There is a separate entrance for COVID-19 emergency care, and designated closed floors for in-patient hospital care.
  • Emergency Department lobbies and medical office waiting rooms have been modified to allow for physical distancing.
  • We follow the highest standards of infection prevention and sanitation practices.

How to Keep Each Other Safe as Infections Rise

  • Practice physical distancing (keeping at least six feet away from others)
  • Wear a cloth face covering when you are out and around other people
  • Wash your hands or use an alcohol-based hand sanitizer regularly
  • Avoid places where a lot of people gather or go when they are less busy
  • Work or study from home if possible
  • Avoid non-essential travel
  • Stay home if you feel sick
  • Take advantage of contact-less pickup or drive-thru options at stores and restaurants
  • Avoid gatherings with more than two other households and limit them to outdoor settings for no more than two hours
  • Consider virtual holiday gatherings with family and friends to minimize risk of exposure and spread

Face Masks

Use of Face Masks at PIH Health Facilities

PIH Health is taking additional steps to align with the updated Los Angeles County Health Order and CDC infection control guidance and will require all visitors and patients to wear a simple mask while in a PIH Health building. Visitors and patients entering a PIH Health building will be provided one simple mask when entering.

Use of Face Masks in Public Areas

The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. Read more about using cloth masks from the CDC.

More Information

  • Patient care and safety are the absolute top priority at PIH Health. If you have questions about your medical care, please contact your primary care provider or the specialist directing your care.
  • Temporary Visiting Hours
  • PIH Health has declared a Code Triage Internal in response to the current status of Coronavirus. Using the Hospital Incident Command System (HICS) allows us to increase our situational awareness and escalate our response in a unified manner. Invoking the HICS system provides access to local, state and federal resources.

Background information

  • The Centers for Disease Control and Prevention (CDC) is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus first identified in Wuhan, Hubei Province, China.
  • Cases have been identified in a growing number of other international locations, including the United States. There are ongoing investigations to learn more.
  • Coronavirus (COVID-19) can be spread through person-to-person transmission.
  • The official name of the virus/disease is SARS-CoV-2 and the disease is called COVID-19. This is decided by the Center for Disease Control (CDC) and World Health Organization (WHO).
  • This is a novel (previously unknown) virus that public health officials are still learning about. Please refer to the CDC website for more information at
  • A vaccine is being developed but it is expected to be at least 12+ months away.

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