COVID-19 Information and Resources
Last updated: 1/7/21
temporary visiting hours and restrictions.
California Crisis Care Guidelines
We understand that members of our community are concerned about the risk
of exposure to the coronavirus, also known as COVID-19.
Like many other hospitals, we care for patients with infectious diseases
frequently and are well prepared to provide them with the best and appropriate
care while ensuring the safety of our staff, patients and visitors. We
have a world class Infection Prevention team leading our efforts, which
includes education, training and drills so that our clinicians have the
information, tools and communication systems to properly screen and isolate
patients for infectious conditions.
PIH Health clinicians are communicating with and are working in tandem
with our partners at the Los Angeles County Department of Public Health
(LACDPH), California Department of Public Health (CDPH), and Centers for
Disease Control and Prevention (CDC) to stay up to date on this evolving
We should all be very conservative in our preventive measures. As always,
please follow standard hygiene practices to prevent illness, such as handwashing,
avoid touching your eyes, nose and mouth and avoid hugs and handshakes.
Don’t Let this Virus Delay Your Medical Care
Many members of our community have health issues that are unrelated to
the Coronavirus (COVID-19), and yet they are ignoring symptoms, canceling
follow-up imaging tests, or delaying care due to a fear of seeking medical
treatments at a physician office, urgent care center or Emergency Department.
Delaying needed medical attention can potentially be detrimental to your health.
How We Keep You Safe at PIH Health
- Everyone will be screened (not tested) for COVID-19 and required to wear
a simple mask before entering PIH Health facilities.
- Patients suspected of having COVID-19 are separated from all other patients.
There is a separate entrance for COVID-19 emergency care, and designated
closed floors for in-patient hospital care.
- Emergency Department lobbies and medical office waiting rooms have been
modified to allow for physical distancing.
- We follow the highest standards of infection prevention and sanitation
How to Keep Each Other Safe as Infections Rise
- Practice physical distancing (keeping at least six feet away from others)
- Wear a cloth face covering when you are out and around other people
- Wash your hands or use an alcohol-based hand sanitizer regularly
- Avoid places where a lot of people gather or go when they are less busy
- Work or study from home if possible
- Avoid non-essential travel
- Stay home if you feel sick
- Take advantage of contact-less pickup or drive-thru options at stores and
- Avoid gatherings with more than two other households and limit them to
outdoor settings for no more than two hours
- Consider virtual holiday gatherings with family and friends to minimize
risk of exposure and spread
Use of Face Masks at PIH Health Facilities
PIH Health is taking additional steps to align with the updated Los Angeles
County Health Order and CDC infection control guidance and will require
all visitors and patients to wear a simple mask while in a PIH Health
building. Visitors and patients entering a PIH Health building will be
provided one simple mask when entering.
Use of Face Masks in Public Areas
CDC recommends wearing cloth face coverings in public settings where other social distancing
measures are difficult to maintain (e.g., grocery stores and pharmacies),
especially in areas of significant community-based transmission. Read more about using
cloth masks from the CDC.
- Patient care and safety are the absolute top priority at PIH Health. If
you have questions about your medical care, please contact your primary
care provider or the specialist directing your care.
- Temporary Visiting Hours
- PIH Health has declared a Code Triage Internal in response to the current
status of Coronavirus. Using the Hospital Incident Command System (HICS)
allows us to increase our situational awareness and escalate our response
in a unified manner. Invoking the HICS system provides access to local,
state and federal resources.
- The Centers for Disease Control and Prevention (CDC) is closely monitoring
an outbreak of respiratory illness caused by a novel (new) coronavirus
first identified in Wuhan, Hubei Province, China.
Cases have been identified in a growing number of other
international locations, including
the United States. There are ongoing investigations to learn more.
- Coronavirus (COVID-19) can be spread through person-to-person transmission.
- The official name of the virus/disease is SARS-CoV-2 and the disease is
called COVID-19. This is decided by the Center for Disease Control (CDC)
and World Health Organization (WHO).
This is a novel (previously unknown) virus that public health officials
are still learning about. Please refer to the CDC website for more information at
- A vaccine is being developed but it is expected to be at least 12+ months away.