Complex Care Coordination -
Palliative Care Program

In line with the Good Samaritan Hospital Mission to provide compassionate health-care services, the Complex Care Coordination Program seeks to support patients with serious illness in a structured method that spans all aspects of wellness. Our program is an innovative and interdisciplinary approach offering comprehensive support for patients and families. We address all aspects of wellness as we align patient goals, family values and perspectives. Our objective is to address spiritual, psychological, social, emotional, and physical discomfort for our patients.

One of several treatment approaches offered by the Complex Care Coordination Program is Palliative Care Services. Palliative care is a whole-person, patient-centered approach that addresses a person’s unique and changing needs throughout the course of their serious illness. Its primary goal is to optimize quality of life for people coping with serious health challenges. To this end, palliative care takes into account your emotional, physical, and spiritual needs and goals — as well as the needs of your family. It is offered alongside curative or other treatments you may be receiving. Our Palliative Care Team is led by a board certified physician and our team members receive comprehensive training in Palliative Care. The interdisciplinary team works in conjunction with your primary healthcare team to focus on three main areas: symptom/pain management, supportive services and goals of care discussions.

Many of the patients seen by the Complex Care Coordination Program are not candidates for Palliative Care. For those patients the program offers a variety of other services, including:

• Creating a plan of care tailored to those individuals and families with complex care needs
• Arranging and coordinating family meetings with the multidisciplinary care team
• Providing spiritual and emotional support
• Assisting with advanced directive information and future care planning
• Social work resources to assist patients in navigating the healthcare system and community resources

The Complex Care Coordination Team includes:

• Patient and Family Members
• Physicians
• Social Workers
• Chaplaincy
• Nursing
• Respiratory Therapists
• Physical Medicine
• Other Clinicians as needed

For more information on the Complex Care Coordination Palliative Care Program, please call (213) 977-2051.